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Producteev was generally very well-received until it was bought and redesigned by Jive. User Reviews Negative Reviews & Complaints Producteev’s Facebook page no longer exists (although there is still a link for it on the website), and the Twitter account has only posted three tweets since October of last year. While previously, support could have been found on social media, those options have dried up since we last reviewed Producteev. Having said that, at the time of this review, no new questions have been answered for a month.
Users can submit questions which will be answered by experts. Jive also runs a community page for all of its products, and Producteev is no exception. However, there are the standard FAQ’s and a “user’s guide” on its website. This could be due to the fact that Jive’s Producteev is so, so, so very simple.
#Producteev customer support pro#
If you aren’t willing to shell out the cash for the dedicated support that comes with the Pro version, there aren’t tons of customer support options here. However, it is best to keep this in mind when deciding if Producteev is right for you.
Since Producteev is a web-based application, this is really no surprise.
#Producteev customer support android#
However, it should be noted that one complaint I saw on both the IOS and Android versions of the app was it cannot be used offline. Every feature that I found to be so intuitive on the web platform was equally user-friendly on my phone. The app took me a few seconds to figure out but no more than usual for learning a new app. Once my test project had been created, I was able to easily add tasks and subtasks, edit due dates, and add watchers to keep tabs on my progress.Īfter downloading the mobile app on my iPhone, I found Producteev to be just as simple to use.
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From there, creating projects was simpler and more intuitive than any other software I have tested. Creating an account was as easy as signing in with a Google email or Facebook account or creating an account with another username and email address. Personally, I found the web-based version of Producteev almost ludicrously easy to use. With all of the actual features of Producteev still available for free, it will be up to you to decide if it is worth the extra money for dedicated support options. The price for these extras? For up to 100 users, $99 dollars a month. In fact, the only things unique to the Pro version are logo customization options and (more importantly) personalized support.
#Producteev customer support free#
There is a free version that features unlimited users and projects as well as a bevy of other features from the “Pro” version. The claims that Productive would always be free have been shown true - but only sort of. Well-known users of this free task management software include Hitachi, Standford University, Skull Candy, and the Financial Times. Now, Producteev is gone while Jive remains.ĭesigned above all for simplicity and versatility, Producteev won praise from various industries and businesses of all size. In May of 2013, Jive released a redesigned, stand-alone version of Producteev, to some dissatisfaction from users who loved the original’s snappy design and customization options. Jive, drawn to Producteev’s simple design and well-established user base, acquired the company in late 2012. Boasting hundreds of thousands of clients, this software achieved a high measure of popularity in a very short time and soon attracted the attention of a major social business software provider. This review reflects our last experience with the software before it was binned.įounded as recently as 2008, Producteev swiftly became one of the world’s leading task management applications. Note: Producteev has been discontinued as an independent product.
#Producteev customer support how to#
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